We’ve received a few inquiries about shipping and wanted to give an update.

To date, we have shipped over 61 devices. There are over 225 devices that we are in the process of building and shipping.

Devices are being shipped based on the date ordered. On average, we ship approximately 10 devices a week.

Our shipping capacity is limited by our team. Final assembly and testing of all Garageio Blackbox devices is performed by the four members of the Garageio team by hand, in Columbus, Ohio. We are continuing to evaluate how we can increase our capacity so that we can increase the number of devices shipped each week.

Frequently Asked Questions:

1. My credit card hasn’t been charged, do you have my order?

If you backed us on Fundable, your credit card should have already been charged. If your credit card has not been charged, the card was declined, we’re missing your address, or your order was cancelled at your request.

For all orders placed, we don’t charge your card until we ship. You should have received an order confirmation email upon placing your order. If you have placed an order and have not received an order confirmation email, please contact us via our contact form at https://www.garageio.com/contact

2. How can I check when my order order will be shipped?

At this time, we do not have a location for you to check your order status. Because we are personally assuring the quality of each shipment, we can provide only an estimate of when an order will ship. We are working on responding to each and every inquiry we’ve received asking when an order will ship.